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Front Desk AgentHampton Inn BrentwoodBrentwood, TN
A property of: Chartwell Hospitality
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Job Description

Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent, you'll have many opportunities to brighten someone's day.

As a Front Desk Agent, you will:
  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
  • Welcome and serve guests in person and over the phone everyday.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.
  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts

Job Requirements

See Job Description

Job Details

Entry level

About this location

room Count:
location Type:


Personal Growth


Dental Benefits
Disability Insurance
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Time Off
Vision Benefits
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Hampton Inn Brentwood
Hampton Inn Brentwoodshow more
Address5630 Franklin Pike Circle, Brentwood, TN, 37027 View map
Property typeHotel 
room Count51-100 
location TypeUrban 

People (3)

Christie OclarayCORPORATE DIRECTOR OF HUMAN RESOURCESAs Chartwell’s Director of Human Resources, Christie guides and manages the overall delivery of human resources services, policies, and programs.
Kevin GreenCHIEF OPERATING OFFICERAs chief operating officer, Kevin oversees all operations for Chartwell’s extensive hotel portfolio. His responsibilities include managing all aspects of daily property operations, including but not limited to revenue, expense management, risk management and human resources.
Robert G. Schaedle IIIPRESIDENT & MANAGING PARTNERRobert founded Chartwell Hospitality in 2003 and has built the company from 5 hotels to a diversified portfolio of 37 operating hotels with 6 currently in development and a total asset value in excess of $1.2 billion.
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This property is managed by
Chartwell Hospitality